A STUDY OF ORGANIZATIONAL CITIZENSHIP BEHAVIOUR AND JOB STRESS IN A MANUFACTURING COMPANY IN MUMBAI

Abstract

OCB refers to the behaviour of the employees in the organization which is voluntary in nature and such behaviour is over and above the roles and responsibilities assigned to them. OCB is gaining importance in organizations. OCB goes a long way in contributing towards reducing job stress. On the one hand job stress is counter productive for the employee and the organization and on the other hand OCB is helpful and favourable for the employee as well as the organization. OCB is considered as an important dimension to reduce the job stress in the organization, in turn making employee more satisfied and productive. Present study is an attempt to find out the relationship between OCB and its various dimensions with job stress. Statistical analysis revealed unequivocal relationship between these two factors.