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Please use this identifier to cite or link to this item: http://dspace.vnbrims.org:13000/xmlui/handle/123456789/4864
Title: Service Operations Management: Improving Service Delivery
Authors: Johnston, Robert
Clark, Graham
Shulver, Michael
Keywords: service operations management
Issue Date: 26-Apr-2021
Publisher: Pearson Education, Inc
URI: http://dspace.vnbrims.org:13000/xmlui/handle/123456789/4864
ISBN: 978-0-273-74048-3
Appears in Collections:Operations

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