Please use this identifier to cite or link to this item:
http://dspace.vnbrims.org:13000/xmlui/handle/123456789/4864
Title: | Service Operations Management: Improving Service Delivery |
Authors: | Johnston, Robert Clark, Graham Shulver, Michael |
Keywords: | service operations management |
Issue Date: | 26-Apr-2021 |
Publisher: | Pearson Education, Inc |
URI: | http://dspace.vnbrims.org:13000/xmlui/handle/123456789/4864 |
ISBN: | 978-0-273-74048-3 |
Appears in Collections: | Operations |
Files in This Item:
File | Description | Size | Format | |
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Service Operations Management Improving Service Delivery.pdf | 8.22 MB | Adobe PDF | View/Open |
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