dc.contributor.author | Johnston, Robert | |
dc.contributor.author | Clark, Graham | |
dc.contributor.author | Shulver, Michael | |
dc.date.accessioned | 2021-04-26T08:18:09Z | |
dc.date.available | 2021-04-26T08:18:09Z | |
dc.date.issued | 2021-04-26 | |
dc.identifier.isbn | 978-0-273-74048-3 | |
dc.identifier.uri | http://dspace.vnbrims.org:13000/xmlui/handle/123456789/4864 | |
dc.language.iso | en | en_US |
dc.publisher | Pearson Education, Inc | en_US |
dc.subject | service operations management | en_US |
dc.title | Service Operations Management: Improving Service Delivery | en_US |
dc.type | Book | en_US |